At CBE, our bottom line isn't about dollars and cents. It's about the people we do business with and striving to make sure they get the help they need – when they need it. We have a long history of providing document duplication solutions built for business customers. Our service technicians are all factory trained and certified. Our dispatch processes are efficient, flexible and easy to access. All technicians are assigned based on problem severity and proximity to customer location. 4 hour guaranteed response is available Maintain a local service parts inventory

Use the eInfo link on the left to:

• Place Online Service Call
• Submit Meter Reads
• Order Supplies

Online and Phone Support

CBE offers on-line and phone technical support from factory-trained technicians. Not all document solution service calls require an onsite technician – online and phone based technical support offers quick resolution to non-hardware related problems. Many of our document solutions include remote diagnostic capabilities that enable our technicians to accurately assess your problems and fix them remotely.


Our service technicians are all factory trained and certified

All CBE technicians receiving continuing education and re-certification on an annual basis.

Training includes comprehensive hands-on programs, testing and reviews designed to enhance technician skills and knowledge to ensure CBE customers receive the highest level of technical support available.

CBE Network Specialists add an additional layer of expertise to the CBE technical team.

Network Specialist are A+, MCSE and Cisco certified to install and configure your new document solutions as an integrated solution in your existing network.